We currently accept the following methods of payment: Visa, MasterCard, Instpay, Wallet Cash, COD
and through store can pay also through VALU, AMAN, FORSA, SAHOLA, and installment with 7 BANKS
If for any reason, you are not satisfied with the products you received from us, you can return them to us; and, we will credit your order. Below are the instructions for returning
- Merchandise must be returned in its original (unworn) condition and received WITHIN 14 DAYS OF ORIGINAL PURCHASE (invoice date).
- Orders returned beyond this time period will not be accepted. Mohra store reserves the right to refuse worn or damaged merchandise.
- Return must be through the physical store or by shipping (Pack the merchandise in its original packaging or appropriate carton. Enclose the completed packing slip found on the back of the original invoice).
- shipping cost will be deducted from the price
- money return will take 3-4 days after shipping
please contact Customer Service by whatsapp +201559697799
We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.
you have 60 days warranty.
Definition of a defective product:
- A Defective Product is an imperfection in a product that has a manufacturing or design defect
- Examples of what is not considered defective:
- Worn stitching, worn soles or frayed webbing due to normal wear
- Damage that is a result from misuse, normal wear and tear or damage occurred during storage
- Broken or damaged laces, lace retention devices and worn soles
- Product acquired from aftermarket sources such as online auction sites, liquidators, consignment shops, private sellers and salesman samples
- Improper fit. Fit is the responsibility of the owner and should be assured within return window
- Comfort issues
- If you feel your product is defective as a result of a manufacturing or design defect, please call us 0155997799
we have customer service team on whatsapp 01559697799
available all over the day and revised daily to confirm our clients satisfaction
and below the manager contact you can call for any more support Mr. Ahmed 01096887188
Starting from the Alexandria, Egypt, Mohra store taught local artisans skills he’s learnt all over Europe and together, the crew poured all their knowledge, love and devotion into meticulously creating premium footwear for men. They sat at low tables in modest huts carefully cutting and dying leather then stitching back together all by hand to not only create a beautiful, durable shoe but to infuse their work with a special mix of tradition and modern grace.
Mohra store carefully sources the best local Egyptian leathers which are then hand dyed, cut, hand stitched together using a last or mold to preserve the durability of the leather. This means every pair of shoes reflects the expertise of the maker and has a bit of their personality woven into it.
shipment will take 4 or 5 working days from our customer service confirmation order
our store is located at EGYPT, Alexandria, louran.
15 mohamed ikbal
تقاطع ش عبد السلام عارف مع ابراهيم نصير
بين محطة ترام ثروت و محطة ترام لوران علي الترام مباشرا بجوار سوبر ماركت اوكزيون